In process mapping, what is primarily being identified?

In process mapping, the focus is on identifying inefficiencies and areas for improvement within business processes. This technique involves visually representing the steps, tasks, and workflows involved in a particular process, which allows organizations to analyze how effectively these processes are functioning. By doing so, teams can pinpoint bottlenecks, redundancies, and other obstacles that may hinder performance.

The process mapping exercise highlights where time, resources, or efforts may be wasted, enabling stakeholders to implement targeted changes that enhance efficiency and effectiveness. This continual improvement approach contributes to optimizing workflows, reducing costs, and improving overall productivity. By grasping the current state of processes through mapping, organizations can work towards more streamlined and effective operations.