What could increased scalability lead to for an agency?

Increased scalability allows an agency to expand its operations and capabilities without proportionally increasing its costs or resources. This means the agency can handle a growing number of clients or projects more efficiently than before, which often results from streamlined processes, improved technology, or enhanced employee productivity. By effectively managing growth, the agency can take on more clients while maintaining or even improving its current service levels, leading to greater revenue potential and improved client satisfaction. Scalability is a fundamental aspect of sustainable growth in agency environments, where the ability to adapt to varying workloads is crucial for long-term success.