What does 'process mapping' entail?

Process mapping involves creating a visual representation of a business process to detail each step involved. This method allows organizations to analyze workflows effectively, helping to identify inefficiencies, redundancies, and opportunities for improvement. By visually outlining the sequence of activities, inputs, outputs, and decision points, stakeholders can gain clarity on how a process operates, which facilitates problem-solving and decision-making. This clarity is crucial for enhancing operational efficiency and fostering better communication among team members about their roles within processes.

In contrast to the other options, which do not capture the essence of process mapping, this answer directly addresses the analytical aspect of understanding and refining business processes. It highlights how visual mapping serves as a powerful tool for teams aiming to optimize their workflows, illustrating why this choice is the correct interpretation of process mapping's purpose.