What does the principle of estoppel in insurance imply?

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The principle of estoppel in insurance primarily revolves around the concept that an insurance company cannot deny certain actions or authority of its agents if it has previously allowed similar actions without objection. This principle serves to protect both the insured and the agent, as it promotes consistency and fairness in the enforcement of policies and agreements.

In practical terms, if an insurance company has permitted an agent to act in a certain capacity—such as issuing policy documents, binding coverage, or making representations on behalf of the company—it may be estopped from later denying that authority. This prevents the insurance company from taking contradictory positions that could disadvantage the insured, who has relied on the agent's representations and actions.

Understanding this principle is crucial in agency operations because it reinforces the importance of maintaining clear communication and consistent practices regarding the authority given to agents. It also emphasizes that the insured should feel secure in their dealings with the agent, based on the past conduct of the insurance company.

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