What is 'delegation' in agency operations?

Delegation in agency operations refers specifically to the process of assigning responsibility and authority to subordinates to complete specific tasks or projects. This practice is fundamental in management because it empowers team members, encourages skill development, and increases overall efficiency within the organization. By delegating, leaders distribute workload appropriately, ensuring that tasks are handled by those best suited for them. This also fosters a sense of trust and accountability among staff, as individuals are given the opportunity to take ownership of their work.

The other options, while relevant to various aspects of organizational management, do not pertain to delegation in the context of agency operations. Evaluating employee performance is important but does not involve the transfer of authority inherent in delegation. Increasing personnel numbers may relate to staffing strategies but lacks the core concept of assigning tasks and responsibilities. Conducting market research is a vital function within an agency but, again, is not connected to the delegation of authority and responsibility.