What is the first step in creating an operational plan?

The first step in creating an operational plan involves defining objectives and goals that align with the agency's mission. This foundational step is crucial because it sets the direction for all subsequent planning efforts. By establishing clear objectives, the organization ensures that all operational activities are purpose-driven and consistent with the overall vision and mission. This alignment not only provides clarity and focus for the team but also helps in measuring success against these goals later on.

Setting objectives and goals provides a framework for decision-making and resource allocation. It ensures that efforts are strategically aligned and that every team member understands the priorities of the agency. This initial clarity helps in informing further planning processes, such as budgeting, team selection, or market analysis, as all these elements must support the defined objectives.