What is the purpose of an operational review?

The purpose of an operational review is to evaluate the effectiveness and efficiency of current operations. This process involves analyzing various aspects of an agency's operations, including workflow, resource utilization, and overall productivity. By conducting an operational review, management can identify areas of strength as well as opportunities for improvement.

This assessment is crucial for ensuring that the agency is functioning optimally and can meet its strategic goals. It includes looking at processes to ensure they are streamlined, effective, and aligned with the organization's objectives. The insights gained from such a review can lead to better decision-making, improved operations, and enhanced service delivery, ultimately leading to increased success for the agency.

While assessing employee performance and satisfaction, reviewing financial statements, and determining the agency's market position are important activities, they are not the primary focus of an operational review. These activities may inform the operational review or be part of a broader organizational assessment but do not encompass the primary purpose of evaluating how operations are currently working.